- Refunds will not be given just because the customer changes their mind.
- Sphere will only accept returns if Sphere Drones has made the mistake.
- If products are in stock, we strive to ship out the orders the same day.
- We will ship orders anywhere using the quickest mean of shipping to get the order to you.
- Shipping will depend on stock availability and set-up times (if applicable).
- Shipping calculated using order weight and distance.
- As shipping is done externally, once Sphere has sent the postage information to the customers, the delivery time is out of our control.
- All customers receive correspondence with information regarding their specific orders and tracking information.
- Shipping charges are calculated in the checkout phase of purchase in the cart.